Help & FAQ
Find answers to common questions about COB-Tracker's smart health tracking platform. Get help with features, privacy, technical issues, and learn how to make the most of our tools.
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How It Works
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🚀 Getting Started
How do I start using COB-Tracker?
COB-Tracker is a Progressive Web App (PWA) that works directly in your browser. Simply visit our platform, choose a tracking application like Smoke Smart, and start using it immediately. No account registration or installation required.
Do I need to create an account?
No account registration is required! This is part of our privacy-first approach. All your data is stored locally on your device, so you can start tracking immediately without providing any personal information.
Can I use COB-Tracker on my phone?
Yes! COB-Tracker is designed as a mobile-first PWA that works perfectly on smartphones, tablets, and desktop computers. You can even 'install' it as an app on your phone for a native app-like experience.
Is COB-Tracker free to use?
Yes, all core tracking features are completely free. We support the platform through privacy-respecting advertisements that focus on health and wellness content.
🚬 Smoke Smart Features
How does the intelligent timer algorithm work?
Smoke Smart takes your daily smoking goal and intelligently distributes intervals throughout your waking hours. The algorithm considers your typical wake/sleep times and creates optimal spacing to support gradual reduction while maintaining realistic expectations.
What is the skip confirmation system?
When you try to smoke before your timer expires, a smart intervention popup appears with motivational messages and actionable alternatives. We have 125+ messages across 20 categories to prevent habituation and maintain effectiveness.
What does 'resistance time' mean?
Resistance time is when you wait longer than the timer suggests before smoking. Instead of treating this as a mistake, we celebrate it as a sign of growing willpower and track it as positive progress.
Can I adjust my daily goal?
Yes! You can modify your daily smoking goal at any time. The algorithm will automatically recalculate your timer intervals based on your new target and remaining time in the day.
🔒 Privacy & Data
Where is my data stored?
All your personal tracking data is stored locally on your device using browser storage. Nothing is sent to our servers or stored in the cloud. You have complete control over your data.
Can I export my tracking data?
Yes! You can export all your tracking data at any time. This includes session history, progress statistics, and settings. The exported data is in a standard format you can use elsewhere.
What happens if I clear my browser data?
If you clear your browser's local storage, you'll lose your tracking data since it's stored locally. We recommend exporting your data regularly as a backup if this is a concern.
Do you track my personal information?
We use Google Analytics for general platform usage analytics (anonymized) and Google AdSense for advertising cookies. We never access your personal tracking data or link it to your identity. See our Privacy Policy for details.
⚙️ Technical Support
Why isn't the progress ring updating in real-time?
The progress ring should update every second when active. If it's not working, try refreshing the page. The feature uses modern browser APIs, so ensure you're using an updated browser (Chrome, Firefox, Safari, or Edge).
Can I use COB-Tracker offline?
Yes! As a PWA, COB-Tracker works offline once it's loaded. Your tracking data is stored locally, so you can continue tracking even without an internet connection. Data syncing happens when you're back online.
The app seems slow or unresponsive
Try these steps: 1) Refresh the page, 2) Clear your browser cache, 3) Make sure you have sufficient device storage, 4) Close other browser tabs if you have many open. Contact us if problems persist.
How do I install COB-Tracker as an app?
Most modern browsers will show an 'Install' or 'Add to Home Screen' option when you visit COB-Tracker. Look for a small icon in your address bar or check your browser's menu. Once installed, it works like a native app.
🎯 Features & Tips
How accurate should I be with my tracking?
Be as accurate as possible for the best results. The algorithms work best with honest, consistent data. If you occasionally forget to log a session, don't worry - just continue tracking normally.
What's the best way to use the motivational messages?
Read them fully when they appear and try the suggested alternatives (breathing exercises, physical activities, etc.). The messages are designed to break habitual thinking patterns and provide immediate alternatives to smoking.
Can I customize the timer intervals?
Currently, the timer uses our scientifically-designed algorithm for optimal results. We're considering customization options for future updates. If this is important to you, let us know via our contact form.
How do I interpret my progress statistics?
Green indicators show positive achievements (perfect timing, resistance time), blue shows neutral progress, and red gently indicates areas for improvement. Focus on building up your green achievements over time.
🔮 Future Features
When will Water Smart be available?
Water Smart is planned for Q1 2025. It will feature intelligent hydration optimization with weather-based adjustments and personalized intake goals. Follow our roadmap for updates.
Will there be social or sharing features?
We're planning optional community features for 2026, including anonymous challenges and peer support. All social features will be completely optional and privacy-focused.
Can I request specific features?
Absolutely! User feedback directly influences our development roadmap. Contact us with feature requests, and we'll consider them for future updates. Popular requests get higher priority.
Will you add integration with health apps?
We're exploring integrations with popular health and fitness platforms while maintaining our privacy-first approach. This would likely be optional and user-controlled.
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help with any questions about COB-Tracker's features, technical issues, or platform usage.
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🧪 Beta Testing Opportunities
Want early access to upcoming features like Water Smart? Join our beta testing program to help shape new tracking applications before they're released to everyone.
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